Privacy Policy
The short version:
This policy covers Coastal Spaces and the information we collect through our website at www.gocoastalspaces.com. If you use our site, this policy applies to you.
We collect basic information when you use our website, we use it to run our business and stay in touch with you, and we don't sell it to strangers. Here's the full picture.
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What We Collect
When you visit our site, we automatically collect some technical information — things like your IP address, browser type, operating system, how you found us, and which pages you visited. None of this identifies you personally.
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When you fill out a form — like a quote request or contact form — we collect whatever you provide: typically your name, email, phone number, and address.
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If you email us or reach out through the site, we'll keep that communication and any information in it.
How We Use It
We use your information to:
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Respond to your inquiries and provide quotes
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Deliver, maintain, and improve our services
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Send you updates about our services, promotions, or new offerings
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Run surveys, contests, or other marketing activities
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Improve our website and understand how people use it
Who We Share It With
We will never sell your personal information to outside companies for mass marketing.
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We may share your information within our family of companies under common ownership. These are businesses we operate alongside Coastal Spaces — not outside third parties. Any information shared within our family of companies is used to better serve you and is held to the same standards described in this policy.
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We will share personal information when required by law, or when we believe it's necessary to protect our rights, comply with legal processes, or cooperate with lawful investigations.
Cookies & Tracking
We use cookies — small files stored on your device — to improve your experience on our site, remember repeat visitors, and understand how our site is used. We may also use analytics tools such as Google Analytics to track site activity and visitor behavior. This data helps us improve the site and is not used to personally identify you.
Online Payments
If we collect payment information through the site, that data is encrypted and transmitted securely. You can verify this by checking for "https" in your browser's address bar or a lock icon. Payment data is only accessible to employees who need it to do their jobs, and it's stored in a secure environment.
Email & Marketing
By providing your email address, you may receive messages from us about services, promotions, or company updates. You can opt out of marketing emails at any time by following the unsubscribe link included in every message.
Cookies & Tracking
We use cookies — small files stored on your device — to improve your experience on our site, remember repeat visitors, and understand how our site is used. We may also use analytics tools such as Google Analytics to track site activity and visitor behavior. This data helps us improve the site and is not used to personally identify you.
Links to Other Sites
Our site may link to other websites. We're not responsible for the privacy practices of those sites and encourage you to review their policies separately.
Security
We follow industry-standard practices to protect your information both online and offline. Access to personal data is limited to employees who need it to perform their work, and our systems are maintained in a secure environment.
Your Consent
By using our website, you agree to the terms of this policy. We may update this policy from time to time, and any changes will be posted on this page. We encourage you to check back periodically.
Questions or Concerns?
Call us at 910-877-1748. We're local and we'll give you a straight answer.